GDPR Privacy Notice

To view our GDPR Privacy Notice click here.

Protecting your Information, Confidentiality and Information Sharing

The information we hold about you is solely for the purpose of caring for your health and will only be seen by those who need to. There is a possibility of patient information being used by other organisations for the purpose of managing your care or the management of health care services. In addition, recent changes to IT and NHS policy have made it possible to share information with other healthcare professionals e.g. hospitals.

Privacy Notice for Patients aged between 13-16

Easy Read Privacy Notice

National Data Opt Out information

Our reasons NOT to opt out

National Opt Out information for patients

If, after reading the information you still wish to Opt Out, you can do this yourself online without contacting the practice, click on this link to do this online here:  https://www.nhs.uk/your-nhs-data-matters/manage-your-choice/

There is also a national phone number where you can make this choice, the information can be found here: Other ways to make a choice about sharing data from your health records – NHS (www.nhs.uk)

Please try to make your opt out choice using the on line options or calling the national number so that our staff can continue to focus their efforts on providing care for our patients.

Summary Care Record

Please ask at reception for more information on the Summary Care Record (national scheme) and Connecting Care (local scheme across Bristol, South Gloucestershire, North Somerset). You have the right to opt out of information sharing. We have a legal duty to keep confidential all the information held about you. The obligations the NHS has, together with the rights that every individual enjoys, are set out in the Data Protection Act 1988. If you have any questions about patient confidentiality please contact the Practice Manager. Protecting your personal information is of paramount importance.

Information about accessing your health records can be found here. Please also download this Patient Leaflet which has information you need to be aware of before requesting access to your records. If you wish to access your records, you will need to fill in these forms: Option 1 and Options 2 and 3. This letter explains these options.

Improved Access

We are working together with other local practices to offer patients access to more appointments in the early mornings, evenings and at weekends. To find out more about these services, please contact the practice.

Patient update from Tudor Lodge Surgery:

Like other GP practices, we are affected by the current national shortage of blood tubes.

In order to continue blood tests for people with the greatest clinical need, we are delaying routine and non-urgent blood tests in line with national guidance.

If you have an appointment booked in the next few weeks the reception team will be in touch via phone or text. Your appointment will be rescheduled once the situation is resolved.

We will be providing regular updates on our website, which we encourage you to check for the latest info.

Please don’t contact us – we will be in touch with you when appointments can be rescheduled. Thank you for your patience and cooperation.