Suggestions and complaints

Our practice is governed by ‘The Local Authority Social Services and National Health Service Complaints (England) Regulations 2009’.

If you do have cause for complaint please pick up a complaint form at the reception. Full details are on display in reception.

Our aim is to provide expert and friendly personal health care for you and your family. Your suggestions and ideas are always welcome and if you have any worries or complaints, please contact our practice manager.

Thank you

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Make a complaint

Name

We understand that you may wish to submit your feedback anonymously - by doing so it will be impossible for us to investigate any issues that you may raise thoroughly, so please leave your name and contact details so that we can investigate your issues and give you a response.

Date of Birth

Are you the patient involved in this complaint or are you making a complaint on behalf of someone else?

I am the patient I am not the patient

Do you have the consent of the patient involved to make this complaint on their behalf? *

I do have the consent of the patient involved to make this complaint I do not have the consent of the patient involved to make this complaint

Do you know the name(s) of the staff involved?

Date

Time

What is the issue?

What would you like to happen to resolve this issue?

Location: 3 Nithsdale Road, Weston-super-Mare. BS23 4JP

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