Suggestions and Complaints

Our practice is governed by ‘The Local Authority Social Services and National Health Service Complaints (England) Regulations 2009’.

If you do have cause for complaint please pick up a complaint form at the reception. Full details are on display in reception.

Our aim is to provide expert and friendly personal health care for you and your family. Your suggestions and ideas are always welcome and if you have any worries or complaints, please contact our practice manager.

Thank you

Leave a compliment

We understand that you may wish to submit your feedback anonymously - by doing so it will be impossible for us to investigate any issues that you may raise thoroughly, so please leave your name and contact details so that we can investigate your issues and give you a response.

Make a complaint

We understand that you may wish to submit your feedback anonymously - by doing so it will be impossible for us to investigate any issues that you may raise thoroughly, so please leave your name and contact details so that we can investigate your issues and give you a response.

Patient update from Tudor Lodge Surgery:

Like other GP practices, we are affected by the current national shortage of blood tubes.

In order to continue blood tests for people with the greatest clinical need, we are delaying routine and non-urgent blood tests in line with national guidance.

If you have an appointment booked in the next few weeks the reception team will be in touch via phone or text. Your appointment will be rescheduled once the situation is resolved.

We will be providing regular updates on our website, which we encourage you to check for the latest info.

Please don’t contact us – we will be in touch with you when appointments can be rescheduled. Thank you for your patience and cooperation.