What to do when the surgery is closed

Your GP team is responsible for providing care to you during normal working hours – Monday to Friday 8.00am to 6.30pm (excluding bank and public holidays).

When the surgery is closed you can see a GP (or other clinician) via 111 – telephone or online calls are free from landlines and mobiles. This is provided by Severnside Integrated Urgent Care Service (previously the GP Out-of-Hours). It is for urgent problems but not for emergencies.

To find out more about Severnside IUC and what to do when the surgery is closed, visit the SevernSide Integrated Urgent Care Service website and download the Severnside IUC Patient Leaflet.

If you have a medical emergency, you should call 999 or visit your nearest Emergency (A&E) Department, day or night. Weston Hospital A&E is open from 8am until 10pm, 7 days a week. The nearest A&E when Weston is closed is Bristol Royal Infirmary (Bristol) or Musgrove Park (Taunton).

Clevedon Minor Injury Unit (MIU)

Clevedon Minor Injury Unit (MIU) offers treatment for adults and children over three years of age for a wide range of minor injuries.

Provided by North Somerset Community Partnership (NSCP), you can drop in with no appointment necessary. All patients are seen by an Emergency Nurse Practitioner (ENP).

Visit https://www.nbt.nhs.uk/our-services/a-z-services/emergency-zone/clevedon-minor-injury-unit-miu where you can find out more information about the Clevedon MUI, the opening hours, the location and how to contact them.

Patient update from Tudor Lodge Surgery:

Like other GP practices, we are affected by the current national shortage of blood tubes.

In order to continue blood tests for people with the greatest clinical need, we are delaying routine and non-urgent blood tests in line with national guidance.

If you have an appointment booked in the next few weeks the reception team will be in touch via phone or text. Your appointment will be rescheduled once the situation is resolved.

We will be providing regular updates on our website, which we encourage you to check for the latest info.

Please don’t contact us – we will be in touch with you when appointments can be rescheduled. Thank you for your patience and cooperation.